Health Insurance Guide

Points to remember

You must give full and accurate information to your insurer or adviser. This will avoid your claim being refused or your policy being cancelled.

You should read all the policy documents and terms carefully, now and in the future. Keep all documents safe.

You need to keep your payments up to date. If you don’t your cover will stop and only eligible treatment costs from before the cancellation date will
be included.

If your policy is a yearly contract, you will be sent details of changes to benefits, rules or premiums before your renewal date. Your insurer cannot cancel your policy just because you have claimed or your health has got worse.

Before you change insurers you should check the benefits, policy terms and underwriting position carefully to understand the consequences. The cover offered may not be the same.

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