Last Updated on Wednesday, 10 March 2010 16:57

How do I buy private medical insurance?

Private medical insurance is provided only by insurers and may be bought:

• direct from the insurer;
• through an independent adviser; or
• through an agent (bank, building society or retail outlet, such as a supermarket).

You can apply for insurance:

• over the phone;
• face-to-face;
• using the internet; or
• by post.

If you’re using the internet, try searching under ‘health insurance’ as well as ‘medical insurance’. An insurer, or an agent who sells policies on an insurer’s behalf, is only able to discuss that insurer’s own policies. An independent adviser offers policies from a range of insurers. Independent advisers give you recommendations after assessing your needs. They are responsible to you for the advice they give. If you buy direct from an insurer or an insurer’s agent they will also assess your needs. But, they can only give you advice on which of their own policies best suits you. Your adviser must explain whether they are:

• independent;
• advising on a range of insurers; or
• a representative of one insurer.

If you buy direct from an insurer or insurer's agent without receiving advice, it is your responsibility to choose a policy that is right for you. You will be asked to fill in an application, and will probably be asked for information about your health. Your application, or any declaration you make to your insurer, is very important. In fact, it forms the basis of your contract with your insurer. You must answer any questions you are asked as fully and as accurately as you can, to the best of your knowledge and belief. If you don't, your insurer may refuse to pay your claim and could cancel your policy. Once your application has been
accepted you will be told when cover will start.

Cancellation period

Your insurer will send you policy documents when your policy has been set up. You have at least 14 days from the day you receive them to decide whether the product is suitable for you. If you want to cancel your policy, you must do so within the stated period and tell the insurer that you want to cancel your cover. If you have made any payments you will usually receive a full refund unless you have made a claim.

Next: Will I need to give details about my health?

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Health Insurance Guide Index

• How do I buy private medical insurance?
• Will I need to give details about my health?
• How do I choose the right cover?
• What is and is not covered?
• Will my premiums increase over time?
• What if I want to change to a new insurer?
• Points to remember